Frequently Asked Questions
Everything you need to know about your gear and apparel orders.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout if you need your gear sooner.
What is your return policy for apparel and equipment?
We accept returns on unworn apparel with tags attached and unused gear within 30 days of purchase. Please note that items marked as Final Sale are not eligible for return.
Do you offer a warranty on your products?
Yes, we stand behind our craftsmanship. We offer a limited warranty against manufacturing defects in materials and workmanship for the lifetime of the product.
How can I track my package?
Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and shop-now-pay-later options like Affirm for qualifying purchases.
Are your materials sustainably sourced?
We are committed to reducing our environmental impact by using recycled fabrics, PFC-free water repellent finishes, and responsibly sourced down in our apparel and gear lines.