Returns & Exchanges
At Big Agnes, we want you to be completely satisfied with your fashion purchases, which is why we offer a 30-day return window for all unworn apparel with original tags attached. If your new style isn't the perfect fit, our streamlined process makes exchanges and refunds quick and effortless.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided at the end of the request process and securely pack your items in their original packaging.
Ship the Package
Drop off your package at any authorized carrier location; be sure to keep your tracking receipt for peace of mind during transit.
Receive Your Refund
Once our warehouse inspects the returned garments, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing